How it works
From your station list to run orders for every area, ranked by drive time, in four steps.
1. Add your stations
Each station's units and address, typed in or from a workbook. A latitude and longitude works where an address won't.
2. Add your areas
The center point of every geoprox area, with any units to leave out of that area's order. Highway spots are marked as highway responses.
3. Get the run orders
Every unit ranked fastest first for every area, with the minutes and miles behind each place. Close calls are flagged.
4. Check and share
See any unit's route on a map, settle the close calls, download in your own run order layout for your CAD center, and give crews a lookup.
Questions
What is a run order?
The order in which units are sent to an area: first due, second due, and on down the list. Departments also call them run cards, response orders, response plans or first-due lists. Your CAD center uses them to recommend units for a call.
How are the drive times worked out?
Over the actual road network at normal road speeds, from the posted speed limits where they're known, with time added for turns and traffic lights. Live traffic isn't used, so a run order is the same at 3 a.m. and 5 p.m. A second, independent router checks every run order and flags the areas where the two disagree on the first or second unit.
What is a geoprox area?
A response area your CAD center sends units to, with a center point. You give each area's center as an address or a latitude and longitude, and list any units to leave out of that area's order.
Can we use the run order workbook we already have?
Yes. Upload an Excel workbook with your stations and center points; a workbook laid out like your run order sheet works as it is, and a template with examples is provided. The download comes back in that same layout, with the drive times behind every rank on their own sheet.
How does it handle interstates and divided highways?
A highway point is timed to whichever direction of travel each unit reaches first, so the closest unit wins regardless of lane. You can also have the first two units come from opposite directions.
What if an address can't be found, or is found in the wrong place?
Every address has a latitude and longitude box, and you can pick the spot on a map. When the address lookup finds a different street, only the street, or the other side of town, the point is marked to be checked.
Can we see why a unit is first due?
Yes. Click any unit to see its route on a map, turn by turn, beside the first-due unit's route. Close calls can be compared side by side and settled one area at a time.
Can firefighters look up run orders?
Yes. Run order users get their own sign-in to look up the run order for any address, on the stations your department admin picks. It's a good training tool, and ten come with every run order administrator seat.
Does it connect to our CAD system?
No. GP Run Times builds and checks the run orders; you send the downloaded workbook to your CAD center. Run orders are for reference and should be checked by your department before use.
Our department is dispatched by more than one CAD center. Does that work?
Yes. Keep a separate run order list for each CAD agency, each with its own stations and center points.
Which states are covered?
North Carolina today. Departments in other states can ask for theirs through the contact form.
What does it cost?
$20 a month or $200 a year per run order administrator, each with 10 run order user seats. A department admin who only manages people and billing is free. Try it free for 10 days with no card.
Who can see our department's information?
Only your department's own accounts. Every account signs in with an authenticator app, and card details go straight to the payment processor, never to this site.
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